Reference

Terms That Govern Your paddypower Account

These terms set out the rules that apply when you open and use your paddypower account, covering how deposits via UPI, Paytm or PhonePe are processed, how withdrawals…

Account eligibility depends on local lawUPI, Paytm & PhonePe coveredWithdrawal verification outlinedData handling explainedContact paths provided

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What These Terms Cover and Why

paddypower Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By creating an account on paddypower.asia, you enter into a binding agreement under the terms set out here. These terms apply to every action you take on the platform — placing a wager, depositing funds via UPI or Paytm, requesting a withdrawal through PhonePe, or contacting

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support. We reserve the right to update these terms; any material change will be communicated to your registered email address before it takes effect. Continued use after a notified change constitutes acceptance. Where local law in India restricts or prohibits any specific activity described here, that
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activity is unavailable to you, and you are responsible for understanding the laws applicable in your state or territory. If any single clause is found unenforceable, the remaining clauses continue in full effect.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH US ON TERMS

How to Contact Us About These Terms

If anything in these terms is unclear, or you believe a clause has been applied incorrectly to your account, our support team is available around the clock. Raise a query through live chat for the fastest response, use email for detailed written records, or browse our help section for common policy questions answered directly.

Team online

Live Chat

Start a live chat session from your account dashboard. Our agents respond within minutes and can escalate any terms-related dispute to the compliance team on your behalf.

Email Support

Send a written query to our support address for a formal, documented response. We aim to reply within 24 hours and keep a record of all terms-related correspondence for your protection.

Help Section

Our help section covers the most frequently raised terms questions — account eligibility, payment rules, withdrawal conditions and data rights — with clear answers written in plain language.

HOW WE HANDLE YOUR DATA

Data, Security and Account Integrity

paddypower applies consistent account-security and data-handling practices so you know exactly what happens to your information.

Data We Collect

We collect the details you provide at registration, your transaction history including UPI and Paytm deposits, and session data used to detect unusual account activity. No data is sold to third parties.

Cookie Policy

Cookies on paddypower.asia maintain your login session, remember your language preference, and help us understand which pages you visit. You can adjust cookie settings in your browser at any time without losing your account.

Account Security

Accounts are protected by password authentication and, where you choose to enable it, two-factor verification. We flag login attempts from unrecognised devices and notify you immediately via your registered email.

Data Retention

We retain your account and transaction records for the period required under applicable financial and regulatory obligations. After that period, data is securely deleted or anonymised in line with our internal retention schedule.

Requesting Your Data

You may request a copy of the personal data we hold on you at any time by contacting support via email. We will respond within the timeframe required by applicable law and provide data in a readable format.

Requesting Corrections

If any detail on your account — such as your registered mobile number linked to PhonePe — is incorrect, contact support with the correct information and supporting documentation and we will update the record promptly.

Common Questions About These Terms

The answers below address the most frequent questions we receive about how these terms apply to your account, your payment methods, and your data rights. If your question is not covered here, contact us via live chat or email.

These terms apply to every person who opens an account on paddypower.asia. Access depends on local law and is available only where permitted in your state or territory in India. Creating an account confirms you have read and accepted these terms in full.

We will notify you by email before any material change takes effect. Minor clarifications may be updated without a separate notice. Continuing to use your account after a notified change means you have accepted the updated terms.

Deposits via UPI, Paytm, or PhonePe are credited to your account wallet once the payment is confirmed by the payment network. You must use a payment method registered in your own name; third-party deposits are not permitted under these terms.

Before your first withdrawal is processed, we verify that the destination account — whether a UPI handle or a PhonePe-linked bank account — matches the name on your paddypower account. This check normally completes within one business day.

Send a data request to our support email from your registered address. We identify your record, compile the data we hold, and send it to you within the timeframe required by applicable law — typically within 30 days of receiving your request.

If we detect a breach — such as a third-party deposit or providing false registration details — we may suspend your account pending review, withhold pending withdrawals, and in serious cases close the account and report the matter as required by law.

Contact support via live chat or email with your account details and the specific clause you believe was applied incorrectly. The compliance team will review your case and provide a written response within five business days of receiving your dispute.

Terms That Govern Your paddypower Account

How to Contact Us About These Terms

Live Chat

Email Support

Help Section

Data, Security and Account Integrity

Data We Collect

Cookie Policy

Account Security

Data Retention

Requesting Your Data

Requesting Corrections

Common Questions About These Terms

01 Who do these terms apply to?

02 Can paddypower change these terms without notice?

03 What rules govern deposits made via UPI or Paytm?

04 How does the withdrawal verification process work?

05 How do I request a copy of my personal data?

06 What happens to my account if these terms are breached?

07 How do I dispute a terms decision made on my account?

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